Retail clients

The MiFID Retail clients category is the classification that offers the most protection and imposes the most requirements in terms of communication, disclosure and transparency. Retail clients are clients that do not belong to the Professional or Eligible counterparties categories.

International transactions

MiFID is a European directive that must be transposed into national legislation in order to take effect. The local Conduct of Business rules of the country from which the services are offered apply to all your MiFID transactions with ING, regardless of the country in which you are resident or the country in which the transaction is booked.

If you are a client outside the European Economic Area (EEA) conducting business with an ING entity or branch inside the EEA, the local Conduct of Business rules of the location of that entity or branch apply.